Orders
How do I place an order?
Simply browse our collections, select your size and quantity, and click "Add to Cart". When you're ready, proceed to checkout and follow the steps to complete your purchase.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at care@rehevaclothing.com or WhatsApp us at +91 85959 90810 if you need to make changes.
Shipping
How long does delivery take?
All orders are processed within 1–3 business days. Estimated delivery times after dispatch are:
- Tier 1 cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 5–8 business days
- Tier 2 & Tier 3 cities: 8–10 business days
- Remote areas: May take longer depending on location
What about customised orders?
For customised orders, processing and shipping timelines may vary. You will be notified of the estimated dispatch date at the time of order confirmation.
Do you offer free shipping?
Yes! We offer free shipping on orders above ₹999. A flat shipping fee applies to orders below ₹999 (displayed at checkout). See our Shipping Policy for full details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email and/or SMS. Use it to track your delivery in real time through our courier partner's website.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unused, unwashed items in their original packaging. Please visit our Return & Refund Policy page for full details.
How do I initiate a return?
Contact us at care@rehevaclothing.com or WhatsApp +91 85959 90810 with your order number and reason for return. Our team will guide you through the process.
Sizing
How do I find my size?
We recommend checking our Size Guide before placing your order. If you're between sizes, we suggest sizing up for a more comfortable fit.
Do your clothes run true to size?
Our clothing generally runs true to size. Specific fit notes are mentioned on each product page. When in doubt, refer to the Size Guide.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and net banking. We currently do not offer Cash on Delivery (COD).
Is it safe to pay on your website?
Absolutely. Our checkout is secured with SSL encryption and powered by trusted payment gateways to keep your information safe.
Privacy & Data
How is my personal information used?
We collect and use your information only to process orders, provide customer support, send relevant communications, and improve our services. We do not sell your data. Read our full Privacy Policy for details.
How do I opt out of marketing emails?
You can unsubscribe at any time using the link in any of our emails, or by contacting us directly.
Still have questions?
We're happy to help! Reach out to us and our team will get back to you within 24 hours.
📧 care@rehevaclothing.com
📞 +91 85959 90810 (Phone/WhatsApp)
Registered Address:
Reheva Clothing
New Delhi, India